Provider Handbook

CT BHP Provider Handbook – Complete Edition

Also printable by section:

SECTION I – Introduction

(Overview of the Connecticut Behavioral Health Partnership (CT BHP))


SECTION II – Participating as a HUSKY Health Provider

(Provider Enrollment and support available to HUSKY Health Providers)


SECTION III – Verifying Member Eligibility

(Options for verifying member eligibility for HUSKY Health services)


SECTION IV – Utilization Management and Care Management

(Utilization and Care Management, working with Care Managers, and clinical review process)


SECTION V – Quality & Network Management

(HUSKY Health Provider responsibilities, complaints and grievance process, medical and administrative appeals, and potential quality of care concerns)


SECTION VI – Provider Relations

(Role of the Provider Relations Department, training and education, administrative assistance, network development, communication, autism spectrum disorder provider qualification)


SECTION VII – Compliance Department

(Honoring HUSKY Health member rights)


SECTION VIII – Recovery and Resiliency

(Principles of recovery and peer-based services)


SECTION IX – HUSKY Health Member Services Across Delivery Systems

(Overview of services for HUSKY Health Members)


SECTION X: HUSKY Health Behavioral Health Covered Services

(Table of behavioral health services that are covered under the HUSKY Health program)


APPENDIX A: Glossary of Terms