CT BHP Provider Handbook – Complete Edition
Also printable by section:
SECTION I – Introduction
(Overview of the Connecticut Behavioral Health Partnership (CT BHP))
SECTION II – Participating as a HUSKY Health Provider
(Provider Enrollment and support available to HUSKY Health Providers)
SECTION III – Verifying Member Eligibility
(Options for verifying member eligibility for HUSKY Health services)
SECTION IV – Clinical Program
(Utilization and Care Management, working with Care Managers, and clinical review process)
SECTION V – Quality Management Program
(Quality and Network Management on behalf of the CT BHP)
SECTION VI – Filing Inquiries, Complaints, Grievances, Compliments and Appeals
(HUSKY Health Member and Provider right to, and process of filing inquiries, complaints, grievances, compliments and appeals)
SECTION VII – Provider Relations
(Role of the Provider Relations Department, training and education, administrative assistance, network development, communication, autism spectrum disorder provider qualification)
SECTION VIII – Compliance Department
(Honoring HUSKY Health member rights)
SECTION IX – Recovery and Resiliency
(Principles of recovery and peer-based services)
SECTION X – HUSKY Health Member Services Across Delivery Systems
(Overview of services for HUSKY Health Members)
SECTION XI – HUSKY Health Behavioral Health Covered Services
(Table of behavioral health services that are covered under the HUSKY Health program)
